Clonizo (operating under the brand name clonizo.ai) (the "Company") is an entity, which is in the human resource services domain using IT and ITES enabling best practices in the human resource industry by creating accountability and trust mechanism.
References to the words Us, We, Our shall refer to the Company and references to the words You, Your, Them shall refer to the user of the Website and/or any other services.
If you do not agree with the terms of this Policy, do not use the Website, our products or avail any of our Services.
The Website/Services/products obtains the information you provide when you download and register for the Services or products. When you register with us, you are required to provide certain information about but not limited to your name, the name of the company that you represent, address and phone number The said information collected from the users could be categorized as "Personal Information", "Sensitive Personal Information" and "Associated Information". Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules")) shall collectively be referred to as "Information" in this Policy.
We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that would assist us in personally identifying you (Personal Information) or allows us to contact you.
We will not differentiate between who is using the Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, it is essential that you have logged in using your own credentials.
In addition, the Website/products/Services may collect certain information automatically, including, but not limited to, the type of the computer/laptop you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website/Services/products.
We may use an outside credit card processing company to bill you for the services that we provide. These companies do not retain, share, store or use personally identifiable information for any other purpose.
We also use the latest technology available in the market to process your payments using payment gateways. Whilst we take all measures to protect your information in relation to payments made using credit or debit cards, we shall not be liable for any transaction that is declined or any unauthorised charges that have been levied to your card or any fraudulent transactions that have happened on your card.
We may use the individual data and behaviour patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyse the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. We do not sell, trade or rent your Information to any third party unless we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your personally identifiable information. We do not use your information for racial or religious profiling and hence we do not ask information relating to your racial or ethnic origin, political opinions, religion or other beliefs, health etc. on or through the Website or otherwise to us.
We will occasionally send email notices or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.
In the following circumstances, we shall disclose your Personal Information:
We will provide you with the means to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.
Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.
We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Policy applies solely to information collected by our Website.
We may alert you by email or phone (through sms/call) to inform you about new service offerings or any other information, which we feel might be useful for you.
When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
We are concerned about safeguarding the confidentiality of your Information hence we take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you.
For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Services/products/Website. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
As the Company evolves, this Policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.
Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at our registered office.